Information and Cyber Security Awareness:

Staying Safe from Scam Calls and Cyber Threats

In an increasingly digital world, cyber security is a shared responsibility. As we approach the holiday season - a peak time for online shopping, communications, and festivities - it becomes even more critical to stay vigilant against cyber threats. Both the National Cyber Security Centre (NCSC) and the National Police Chiefs’ Council (NPCC) in the UK have issued guidelines to help individuals and businesses navigate cyber threats, with a particular focus on scam calls and general holiday-related cyber risks. 

General Cyber Awareness Around Christmas and Holidays 

The holiday season is a prime time for cybercriminals, as increased online activity provides more opportunities for scams and attacks. The NCSC and NPCC provide the following guidance to stay safe during this period: 

Holiday Shopping Online 

1. Stick to Reputable Retailers: Shop with well-known websites and ensure the URL begins with "https://" to confirm a secure connection. 

2. Beware of Too-Good-To-Be-True Offers: Scammers often lure shoppers with fake discounts and deals. 

3. Use Strong Passwords: Protect your accounts with unique, strong passwords. Use a password manager if needed. 

4. Enable Two-Factor Authentication (2FA): Add an extra layer of security to your accounts. 

Email and Delivery Scams 

1. Verify Delivery Notifications: Be cautious of emails claiming to be from delivery companies requesting payment for a missed delivery. 

2. Avoid Clicking Unknown Links: Hover over links to check their destination before clicking. Scammers often disguise malicious links in emails. 

3. Look for Signs of Phishing: Poor spelling, generic greetings, or urgent requests for information are common signs of a phishing email. 

Securing Smart Devices 

1. Change Default Passwords: Ensure that any new smart devices are secured with unique passwords. 

2. Keep Devices Updated: Regularly update the software and firmware on smart devices to fix vulnerabilities. 

Holiday Scams on Social Media 

1. Beware of Fake Competitions: Avoid sharing personal details or clicking on links in unsolicited offers on social media. 

2. Scrutinise Holiday Rentals and Deals: Verify the legitimacy of vacation deals or rentals before making payments. 

Practical Steps for Cyber Resilience 

Both the NCSC and NPCC emphasise the importance of adopting simple, proactive measures to strengthen your cyber resilience: 

1. Regular Backups: Keep regular backups of important files in case of a ransomware attack. 

2. Use Antivirus Software: Install and update antivirus software on all devices. 

3. Educate Family and Friends: Share cyber security tips with those around you, especially older adults, or less tech-savvy individuals. 

4. Report Incidents Promptly: Reporting cyber incidents can help authorities take action and warn others.